19 November 2009

Disabled Riders Want Former Transit Provider Back

Detroit Free Press


People with disabilities and senior citizens called on Detroit leaders Wednesday to reverse an apparent decision to switch providers of specialized MetroLift rides that serve those who have trouble using regular buses.

The city announced earlier this month that Veolia Transportation would no longer be a provider of paratransit services. Officials said Veolia terminated its contract with the city Nov. 6.

But Veolia officials said Wednesday that the city stopped making payments in February, started contracting with other companies and has refused to discuss the issue. Veolia has provided paratransit services for the Detroit Department of Transportation since 1999 and was contracted through 2011.

Veolia has sued the city in U.S. District Court in Detroit, seeking nearly $10 million for breach of contract.

At a news conference Wednesday, representatives from Veolia and groups including the Council of Baptist Pastors of Detroit & Vicinity and the RainbowPUSH Coalition urged Mayor Dave Bing to reverse DDOT's decision on Veolia.

"We're hoping Mayor Bing will call a meeting, bring the parties together and try to resolve it," said Isaac Robinson, political director for the Michigan Teamsters Joint Council No. 43, which represents Veolia drivers.

Bing's office released a statement saying the city will continue to provide paratransit service but not commenting on Veolia's allegations.

"The City of Detroit is required by Federal Transit Administration regulations to provide paratransit service. Veolia was one of the vendors who provided this service until Nov. 6, when Veolia terminated their contract," Edward L. Cardenas, Bing's spokesman said. "Representatives of DDOT, including members of the mayor's staff, have had several meetings with Veolia and its lawyers in an attempt to resolve this dispute. The matter is now in court.

"There has been no interruption in services as DDOT continues to provide paratransit service to nearly 1,200 riders daily through licensed and certified vendors operating over 400 vehicles."

Robinson said 125 unionized drivers will lose their jobs if the city stands by its decision, and the people they served in senior housing in Wayne County, worry that the new contractors aren't providing service that meets Americans with Disabilities Act mandates.

Quintin Williams, 49, of Detroit, who is paraplegic and a disability volunteer coordinator for the Michigan Welfare Rights Organization, said riders have been complaining about bad service.

"The program is not meeting the needs of the disability community or the senior citizens who use it," Williams said.

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